Our focus is exclusively on the pet industry. What better place to be! Our pets have earned their rightful place in the homes and hearts of our clients.
We begin by evaluating your company and its strategies. Our expertise lies in understanding your business challenges, and we guide you with leadership that balances the structure of your company, fosters growth, and enables you to deliver a high level of customer care. Our mission is to establish credibility for you and our company. Ready to elevate your pet business?
“Struggling to Grow? Discover Proven Strategies Now—Start Your Free Evaluation.”
We show you the essential components to run a successful business from the start. We guide you through the necessary documents and assist in setting up systems.
Stay slow and steady with us by your side. We believe a strong foundation will take you to the top. But where do you begin? We are here to set every stone in place.
But where do you begin? Reach out to us for a free REVIEW.
You have created your dream business, and you are a dog person. But something isn’t working. The business is experiencing system problems. Maybe it’s slow in collectables, maybe it’s weak marketing. Whatever needs HELP, we have a solution.
Taking action where it’s needed. A thorough assessment of your business, including a review of marketing, sales, and finances. Your business should work for you and generate a high ROI.
It’s like taking apart an engine to determine why it’s running slow. Every part has a purpose; your system is in our hands to scale it to the next level. This project level is the ultimate. An in-depth analysis of what systems should be in place while polishing policies and procedures.
My education in Industrial Management instilled entrepreneurial drive in me. Research, coursework, books, personal experiences, and several mentors have guided me along the path I’ve taken over the past two decades.
The journey began with a hobby: an obedience trial with a lovely young lady named Khaki, a blonde Cocker Spaniel who consistently placed first. She was an amazing dog! I was destined to achieve “a dog’s life” – well, at least a life that involved dogs in my work. I worked for a groomer, bathing several dogs each day. This is where I groomed Khaki and learned the skills to create her “show dog” quality. I’d like to introduce you to Janet Holter, founder of Dog Business Review.
Sales and marketing became my niche, leading to a career in CPA and attorney services. This experience taught me how to consistently excel. My clients understood the process necessary for their success and to establish a footprint in their sector. I developed skills in problem-solving, social media, collaboration, and leadership.
Later, an opportunity arose for a team member in raw dog food sales. I traveled to stores in and around Atlanta, enhancing my knowledge of raw diet feeding. I discovered how to motivate, energize, and inspire a passion for the benefits of raw food nutrition. The stores were exceeding their targets, showing profit increases weekly. We strengthened relationships and built trust with store owners.
In 2014, leveraging my skills and experience in the business, I opened a boutique that offered high-end food, retail, grooming, and certified training services. Our tools and staff established an operating system that ensured smooth operations, rapid expansion, and, most importantly, the loyalty of our customers. Our growth led to financial security.
Our team’s passion for pet well-being and customer satisfaction, combined with our extensive industry expertise, uncovered the secret to our ultimate and outstanding success.
Value, and how do you use it? Perception is everything. The value you place on your business is communicated through service, feel, cleanliness, and knowledge. This is your presentation; your clients will pay more when they see value. Use the client’s senses when they walk in your door. Does it look, smell, or sound like a place they want to bring their beloved dog? The service must be above grade.
Next, use a uniform look for your employees. Yes, provide your employees with a shirt that coordinates with your branding. Money spent here will come back to you because your clients like to see a neat team they are leaving their baby with.
Once you have these key things in place, you can charge for the value perceived. The same day, write a welcome and thank you note to your new client. Use good old-fashioned mail, not an email. This step should be part of your system.
